Business Email · Custom Domain
Ermes is Koratyn's professional email solution for Italian SMEs: mailboxes with a company domain, shared calendar, communication archiving and full configuration of SPF, DKIM and DMARC. Designed by independent specialists with over 10 years of experience in business infrastructure.
Who it's aimed at
Ermes is designed for Italian SMEs, professional firms and organisations that have outgrown the "personal mailbox" stage and are looking for business communication with a clear identity, technical security and operational coordination.
Typical issues
Three issues every IT manager or SME owner will recognise — and how Ermes transforms them into a governed infrastructure.
Massive spam, increasingly sophisticated phishing attempts, fraudulent emails impersonating real suppliers. Every employee wastes dozens of minutes a day filtering manually, and one wrong click can expose the company to real damage.
With Ermes: anti-spam and anti-phishing filters configured, tangible reduction in noise
@gmail.com or @libero.it addresses used for B2B communications. Poorly configured domains that cause emails to land in recipients' spam. Messages that don't arrive, clients who doubt the sender's identity.
With Ermes: custom domain, SPF/DKIM/DMARC configured, reliable delivery
Mailboxes created ad hoc, each with different settings. Slow provisioning, chaotic deactivation, no standard. When an employee leaves, their emails become a black hole.
With Ermes: centralised provisioning, governed aliases and groups, fast onboarding/offboarding
Project deliverables
Four areas of intervention to bring business email up to a solid infrastructure standard, with careful technical configuration and centralised management.
Koratyn Method
Five structured phases, from mapping the existing infrastructure to the operational launch of the new email standard.
We analyse the existing email infrastructure, map mailboxes, domains and communication flows, and identify volumes and operational issues.
We plan the transition from the current provider to Ermes in controlled phases: activation, mailbox migration, configuration standardisation, department rollout.
We configure domain, mailboxes, aliases, security (SPF/DKIM/DMARC) and operational policies with consistent, replicable parameters for the entire organisation.
We transfer operational standards to the team — client configuration, mailbox management, calendar use — with practical materials and shared procedures.
We launch the service in a controlled manner, monitor deliverability and stability, and apply optimisations to ensure continuity and quality over time.
Why Koratyn
Ermes is a service developed and managed by Koratyn, an independent Italian specialist with over 10 years of experience in business infrastructure and process digitalisation.
We don't resell third-party licences or act as resellers of standard solutions. Our value lies in careful technical configuration and direct knowledge of the infrastructure.
SPF, DKIM, DMARC, anti-spam, anti-phishing. Not just "activated" but configured and optimised for the company domain's reality, with deliverability monitoring over time.
Over ten years of experience in business infrastructure, process integration and digitalisation. We know how email, domains and operational flows really work.
The go-live doesn't end the relationship. Ongoing technical support, progressive optimisations and hands-on assistance when the organisation changes.
Application scenarios
Operational scenarios we encounter in Italian SMEs and professional firms — and how Ermes brings them under control.
The company has grown from 5 to 30 people and email is still a mix of personal accounts, improvised aliases and different configurations. We build a coherent infrastructure: company domain, standard provisioning, shared calendar.
Marketing sends quotes that never arrive, invoices need chasing because "I never received it", the domain's deliverability is compromised. We configure SPF, DKIM, DMARC and monitor sending reputation.
Multiple collaborators, all using @gmail addresses. We migrate to the firm's domain, set up shared calendars among collaborators and structure aliases by role. Communication becomes professional and coordinated again.
FAQ
Clear answers to get started on the right foot.
Request a consultation
An initial conversation to understand how you currently manage email, domain and configurations, identify technical issues and map out the transition path.
